COVID-19 SHUTDOWN

Dear valued Clients,

Downtown Tyee Chevrolet Buick GMC has been closely monitoring the situation regarding the Coronavirus (COVID-19) pandemic and its potential implications to both its customers and staff. We continue to evaluate the situation and guidelines provided by local authorities and Health Canada on a regular basis and will always act in accordance with their expert advice.

We have reduced hours to Monday – Friday until further notice.  
We are open Monday to Friday only:


·    
 Bodyshop – closed until further notice
·    
 Service 8:30 am to 4:00 pm by appointment – Our priority is our First Responders as they are vital this time for all of us. Always call ahead. 1-877-287-9511.
·    
 Parts 8:30am to 4:00pm
·    
 Sales by appointment only please call 250-287-9511 or https://www.tyeechev.ca/book-test-drive/


Here are some examples of the actions taken: 


·    
We have been disinfecting door handles, steering wheels and dash areas as best we can. ·    Increased the frequency of cleaning in common areas including the dealership lobby, door handles, counters, restroom facilities, offices and other high touch areas. 

·    For customers who require service or repairs to their vehicle we are doing emergency repairs on a case by case basis a call to the dealership is required prior to bringing your vehicle to your vehicle here. Our priority is our First Responders as they are vital this time for all of us. Always call ahead. 1-877-287-9511. 

·    If you have recently travelled outside of Canada or are experiencing flu-like symptoms, we will be unable to provide a shuttle service and ask you to please rebook your appointment for a more appropriate time. We apologize for the inconvenience.

 ·    Provided staff training specifically related to COVID-19 on handwashing best practices, sanitary standards, and safe work practices, requiring staff with any symptoms of any illness to remain at home. 

As always, it is our top priority to provide a relaxing and disruption-free automotive buying and servicing experience. We will take appropriate action to inform our customers via our main communication channels (through 
wwww.tyeechev.ca our social media channels and/or email) in the event that the situation changes.  

Sincerely,


Troy Roblee

General Manager

Downtown Tyee Chevrolet Buick GMC